Loops de la Crème Frequently Asked Questions

Can I use your instruments with the Free Kontakt Player?

All instruments, drum kits and patches will not fully work with the Free Kontakt Player: they will run in demo mode, with a time limit of 15 minutes, and important functions (like saving...) will be disabled. You will need a full updated version of Native Instruments Kontakt 5+ to properly use these instruments.


You advert some products just as Kontakt libraries, but do they also come with separate WAV files, to create loops or use as such in projects? 

Yes, all our Kontakt libraries let you have access to the samples as wav files. The samples are always neatly organised in folders and sub-folders, it's easy to find what you're looking for or import them in your own sampler. 


I want to get la totale, but my internet is too slow. Can you ship the product?

Yes, we can ship LA TOTALE on a USB stick or a SD card. Get in touch with us for more details on shipment and extra costs: contact us


I just bought your Footstomps on the bandcamp website. I don't want MP3, how can I download the WAVs?

The audio format option on Loops de la Crème Bandcamp site is only for the demo track(s). Choose MP3 to make the download faster. You'll find your product in a ZIP file your download folder, with all samples in WAV, 24bit, 48kHz.


How can I purchase your products?

You can use your credit card or a Paypal account to purchase the products. Payment on this website is handled by Selz and Sendowl, and all payments are fully encrypted, SSL secure, and PCI compliant. 


I just bought something but didn't get a link. Can you help?

Right after completing your purchase, a download link to your product will be automatically sent to your email address.  please check your spam/junk folder If you don't see the email in your regular mailbox.


I can't open the sample library: what do I do with the zip file?

Your product will be downloaded as a ZIP file. On a mac, double-click this file to uncompress it. On a PC, use a program such as Winrar or Winzip to open the zip file. Once unzipped, copy the folder containing all files and paste it to your sound libraries folder. It is important to keep the product's folder structure intact: do not delete or move files within this folder to make sure the instruments will load properly : )


Are the sounds royalty-free? Can I use them in commercial projects?

Yes, all sounds and loops are royalty-free, you can use them in your music and media productions, for non-commercial and commercial projects without paying extra fees. However, all the samples, loops and instruments are protected by copyright laws. You can read more informations here: Loops de la Crème LICENSE AGREEMENT.


Have another question? Complete this form and we'll get back to you as soon as possible: